Computer Support involves the effective management of Information Technology (IT) resources and providing technical assistance to computer users for small companies to large organizations.
Computer Support Specialists assist users in-person, by telephone, or remotely. They use technical knowledge to install, configure and maintain hardware and diagnose, troubleshoot, and resolve computer-related issues.
The Computer Support AAT degree is eligible for the new Auto-Enrollment option.
Auto-enrollment creates a predictable, reliable schedule so you can balance work and family life, while earning your degree or certificate at Clark College.
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Computer Support in a Real-World Learning Environment
As Technology has become a prominent fixture in our lives, the gadgets and computer equipment we use are in a constant state of evolution and growth. This continuous innovation requires computer professionals to be prepared to support the IT needs of today and tomorrow.
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The Computer Support program features one and two-year training options for students to gain foundational skills in support, updating, and maintaining IT resources. If you enjoy problem-solving and getting hands-on with your work, Computer Support might be the right career option.
Employment opportunities for Computer Support exist in a variety of formats: desktop support, support technician, help desk analyst, and technical support specialist.
According to the U.S. Department of Labor, employment projections forecast Computer Support jobs growing at a rate of 9%, with a median wage in the Portland-Vancouver metro area estimated at $23.98.